Francine was awesome, she’s a bundle of energy and a very good communicator. Deborah was fantastic as well. Mahdi started the whole thing and he was very good and kind as well.

Endless patience with our endless questions Brought multiple cars out side by side - to compare visually Very people oriented Knowledgeable Worked well with us financially

Kelly was very easy to work with. Since I live 3.5 hours away from BMW of Loveland, we did our negotiating over the phone and online. I was offered a fair price for my trade-in, via the Kelly Blue Book process. The car that initially interested me had been sold and Kelly found me another one that I also liked. We agreed on a price and, when I asked for the full out-the-door price, he emailed me an offer sheet. They did add a $599 extra profit (handling) fee, yet the documentation fee was negligible. When I arrived at BMW of Loveland, two days later, they honored the offer without trying very hard to add anything. I very much appreciated the straightforward, honest approach of everyone at BMW of Loveland.

BMW of Loveland has fantastic people working there - sales, finance and service are all great.

I very much appreciated the experience at Loveland BMW. Francine was awesome and very communicative. She made rhe process very enjoyable. My only feedback is we were a little frustrated with the initial discount. My suggestion is to at least cover the handling fees.

Excellent sales staff. Only complaint is the finance guy was a little too aggressive trying to get me to spend over $5000 on an extended warranty even after I told him numerous times I wasnt interested and my reasons behind not wanting it. I understand offering this but trying to push it on educated buyers is not a good look.

I'm not a huge fan of the car purchase process in general, but Francine was a delight. She knew the X3 (and all the vehicles...) extremely well, made excellent suggestions, and never tried to steer me toward a vehicle that wasn't the right fit. Francine was not pushy at all, communicated quickly and clearly, and generally made the process as hassle-free as possible. I'll be back for my next BMW!

Great service, Ryan was a pleasure to work with. Low pressure, highly informative. Overall a great car buying experience.

Charlie made the whole process of getting one of the first iX3 very smooth. Kudos to him.

Easy to work with especially traveling from out of town to purchase our first BMW. Super kudos to Mr Ryan Burr for exceeding our expectations and going well out of his way to assist with the purchase. Our experience, purchasing process, and customer satisfaction set a high standard for any future purchase.

Bryan Alvarez assisted us in the purchase of our leased 2024 X3. Bryan was very helpful in showing us all our options: a) purchase our leased 2024 X3, b) purchase a new X3. We preferred the looks of the 2024 so purchased our leased 2024 X3. Bryan then worked with us on getting financing and he was able to get us a rate that we happy with. Bryan made the entire process easier and less stressful. We really appreciate the time Bryan spent explaining all the details and answering all our questions. Michael Slaten guided us through all the paperwork and signing of documents. He was very patient with us through the process, answered all our questions, and explained any documents we had trouble understanding,

Great service and we continue to return our business there. We’ve purchased about 6 vehicles and will come back.

Friendly people, not high-pressure, kept us informed through the whole process. Delivery was quick and painless. Nice to avoid another trip

It was an overall great experience, until the finance guy (Mike ?) convinced me to buy the $3,800.00 in Partners Windshield. My car insurance would take care of that, as I learned that is required of insurance in Colorado. So I'm pretty miffed about that

In addition to the annual oil change, BMW of Loveland also took care of some maintenance relating to the fact that the car is 12 years old with 100k miles. Brian Bowden always takes care of me, and my 328xi still runs like a top. It isn't exactly cheap, but I suppose that's not surprising for a BMW dealership.