My experience at BMW of Loveland, Colorado was second to none. Beto and Francine made sure that all of my questions were answered and that I had plenty of time to spend with the vehicles I was considering so that I could make an informed decision. Beto has been with BMW for over a decade and there was not a single question I threw at him that he did not know the answer to and I appreciated being able to communicate candidly with him as we progressed through the ordering/purchase process. I was also trading in a vehicle and BMW of Loveland made sure that this entire process was streamlined and painless. Thank you BMW of Loveland!

Absolutely horrendous experience !!!!!!!!!!!! (I would give minus stars if I had that option). I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said was ready to go and included a 60 day warranty! Purchase price was $66,000 + taxes and fees (not chump change by any stretch for a 10 year old car). The day I brought it home, the car started hesitating and the gauges/wipers were going haywire. I got it into my garage and all electronics shut off! On investigation the negative terminal was completely disconnected. It had come off because the vehicle had an aftermarket power disconnect on it ($14 on Amazon) and it could not be tightened on the battery post....so it wiggled loose. (Kye Adams "Inventory manager") admitted that they knew about this device. After I reattached the terminal and even installed a new battery, warnings kept coming up on the display. I was afraid to drive the car! Ryan Burr (client advisor) said I needed to bring the car back to them to get it fixed. I brought it in and Kye (inventory manager) called me later that day along with Kyle Splicer (Service manager) and told me there was nothing wrong with the car! I called xx on this, so they said they would keep it overnight and see if it had any codes. Kye called me the next day to say the vehicle was ready to be picked up and good to go and that they even charged the battery! I went to the dealership to pick it up and as soon as I started the car (in the dealership parking lot) the check engine light came on and then the low battery warning! I asked Beto Palmer Client advisor (great guy) to come out, which he did and he took a photo and said they would advise the following week. Ryan Burr Client advisor and main contact on this car reached out the following week on Monday and said that their "recon specialist" was out that day and how are things. I replied that nothing had changed and it was time for them to get this car looked at by the chevy dealer across the street (which Ryan had previously mentioned "if they couldn't fix the problem"). That was Monday and it is now Friday and I have heard nothing further from anyone!

I needed to have a fast transaction and they didn’t fool around. They were all about getting me into the car I wanted and no games.

Had excellent service this time. Alice is great. Caleb also extremely helpful. Everything went very smoothly.

Amazing experience! Very professional and knowledgeable, as this was our first BMW purchase. The team went above and beyond to meet our needs.

It's unlike most dealerships we've been to. Everyone we dealt with was extremely nice and very professional.

We worked with Tony from the fleet side. He was great. Knowledgeable and easy to talk with.

My car was totaled the first week of July and BMW of Loveland has been wonderful to me in the process of replacing my car. From the management team, the sales team, and the service team have been a A++ through the hole process!!!!!!

Beto Palma was a pleasure to deal with while choosing our new BMW X6. He was patient and polite while allowing us time to make the correct decision on our next vehicle. His follow up communications were timely and professional. I would seek out Beto the next time we need a vehicle. Stephen Giles

We appreciated Dylan's follow up and handling of a smooth sale. He made the transition from our lease to purchase very easy. Thanks!

They brought the car to me to test drive. After that they picked it back up to get a new windshield as it had a crack and detailed it. Brought it back down and it was perfect.

Alice was fantastic to work with. I didn't really know exactly what I was looking for or if it would be available, and she found a car I'm thrilled with! I would love a chance to refer my friends to her when they buy they next cars.

Dylan is awesome. Great to work with and I would buy a car from him again.

Everyone at BMW Loveland was kind and professional. All our questions were answered and Rocky found us the ideal vehicle. Highly recommend.

Alice Hausig was fantastic working to find the car and complete the sale - great experience!