Customer Testimonials
Well run and managed dealership. Everyone is professional and respectful. Facilities are bright, inviting and comfortable.
I recently purchased an X5 from out of state (Michigan) from Loveland BMW, I am a BMW enthusiast and I wanted a very specific spec and for that reason I was looking for cars in the entire 48. After having bad experiences dealing with dealers from New York to California, I stumbled upon a car at Loveland, I had the pleasure of working with Kelly Antuna, from the very beginning he gave me the time of the day even though I was out of state, he offered photos, video and he also knew and had driven the car in question, he ... Read More DealerRater - Jun 23, 2025
Alice Hausig did a great job and I felt like everyone at this dealership was very friendly and helpful. I’m very happy with the car I got (2023 x1) and would absolutely recommend this dealership to a friend.
Always a pleasure to do business with BMW of Loveland! Professional staff, informative, and service is the best. Kelly Antuna is great!
Julie and Mark as well as Austin made this purchase smooth and very simple. Thank you. Rick
Nikolai was very friendly and professional. Got me what i needed and got me out in good time!
Patient sales staff that spent the time needed to help me find what I wanted.
After a disappointing experience with another dealership, I received a new Costco Auto Program referral to several BMW dealers within a day’s drive of my home. I chose BMW of Loveland based on my initial conversation with Jared Boulter—and I’m very glad I did. Jared was up front, transparent, and followed through on every commitment.
He explained the Costco savings clearly and offered me an upgraded vehicle that had become available after another buyer backed out. Although I hadn’t initially planned to purchase that trim level, the additional discount made it a worthwhile investment. I made ... Read More DealerRater - May 27, 2025
Took our X5 in for recall work. Everyone there did their best to get us in and out without a glitch. The reason for four instead of five stars is twofold. One, there wasn’t a loaner car for us as scheduled and we had a Dr. appt. They offered to take us and deliver a car later but they did come up with a loaner after a little wait. Second, they quoted $219 for a brake flush but in the end, it was $275. I understand there was tax but when I got the bill, there were added fees that were ... Read More Google - May 25, 2025
Such a great experience! Thank you for treating with respect and consideration!
Always a pleasant experience!
Hands down the best! Highly recommend BMW of Loveland 😎
Maybe the best service department I’ve ever used, very friendly and communicate extremely well. That Said the new policy to charge 2% when you use your visa seems a bit ridiculous and was offputting to say the least
Kelly made it very easy to order the car I wanted and kept me in the loop on it’s progress!
Great service on my vehicle as usual!
Brian B. was very helpful and persistent to have my car repaired! Great communication and great staff!!! Thanks for the positive experience 😊
So far it’s been good. Thank you!
Everyone was so kind and helpful. Lovely experience.
We would highly recommend using BMW of Loveland. The staff is very easy to deal with.
Very professional, helpful and took great care of my car.
Consistently provides solid service with comparable pricing.
Super helpful staff made sure I didn’t pay for service I didn’t need yet. Thanks a bunch!
Scheduled a simple oil change with BMW of Loveland. The whole experience was excellent from the website scheduling the appointment to the shuttle service . This place is run right. Brian very knowledgeable and helpful.
Great customer service
BMW of Loveland has been my favorite dealership and service center for many years. I’m always pleased with the attention to detail, punctuality of service, and overall care that I receive through every part of the process, whether it’s buying or having my car serviced. The team here really does take care of their customers and they love what they do and it shows. They are genuine, responsive, efficient, and happy to help. Keep up the great work!
Great service and all the employees are great
Doing business with BMW of Loveland has been an amazing experience! For over 18yrs I previously purchased my vehicles from a different dealer. One day I stopped by Loveland BMW just to look at some vehicles and ended up buying one; which ended my 18yr relationship with my previous dealer. I have not regretted that decision as Loveland BMW has some of the best customer service you will find at a dealership. From the GM, to the salespersons, service department, and parts department, the entire staff is friendly, knowledgeable, helpful, and extremely accommodating. I look forward to having Loveland BMW ... Read More Google - May 10, 2025
Great service. Nina kept me informed of everything that was going on.
Always a great experience. Great service from Miles and Brian when checking in and follow through with the team. Highly recommend them.
Nina is the best! I always have a positive experience. Staff are friendly and professional. Highly recommended!
Great care from Brian in the service dept. Looks after the details and makes sure you have as positive an experience as possible.
Left my hood open after LOF
This is regarding a service visit. The experience was all tiptop, from being greeted at vehicle drop off, the guidance in use of the coffee service while waiting, through to pickup of the freshly serviced and washed chariot at the end. All courteous, friendly, and professional.
Great service and friendly staff!
They were great from the moment they reached out after I inquired about a vehicle. Great price great service and I was only there for one hour. Before I left with my new car. Which was great. Julie helped me she was pretty awesome.
Amazing customer service. Loved my car and T Tisdon was awesome to work with.
Every time I have my car serviced at BMW of Loveland, I am treated as if I’m the only person in the dealership. It’s “all hands on deck “ when you need service on your car at this amazing John Elway BMW dealership. I wouldn’t take my car anywhere else as Customer Service here is “ Job one “.
Great experience!
friendly staff , comfortable-almost luxurious- waiting areas with snacks and beverages,consistently high quality work on our bmws, good communication and explanations
Switching tires from winter back to all-season. 2 things: the grease stuff they use to mount the tires on the rims was all over my rims. Really?? My husband brings the tires to switch out…guys sit on buts and watch this 70 year old man unload them. Really?? I expect more from a BMW Service Center. Nina did fine as my new service advisor. Things just seem to be a little chaotic there now. When I bought my X7 there 3 years ago I thought this dealership was great in all respects. Now, not so much.
Great service; great people.
The staff at BMW is always very friendly, knowledgeable, and get the job done in a timely manner.
Dwayne was great!! working with Dwayne made the car experience better and made it delightful. BMW of loveland wasnt pushy and was willing to work with me. Sidenote as a female i wasnt once offended or felt stupid I had been to several other car dealerships and they had insulted me with smart remarks. This dealership was respectful and exceeded my expectations. If your wanting a polite respectful environment this is it. We also worked with Beto he was also extremely polite as well so its good to know its the entire environment there. I would recommend to ask for ... Read More Google - Apr 29, 2025
Corey was great! Service department was very professional. Plus they got my car back to me early
Nina was fantastic! Great communication, and was very nice. The mechanic was also really good. Will definitely be back.
The signin process wasn’t good. It took 20min.
We bought our 2017 BMW X3 new at this dealership. We continue to bring the car here for service. We appreciate the professionalism and honesty. Brian Bowden has been fabulous to work with.
I wanted to give Francine J. a huge shoutout because she went above and beyond to show me whatever I wanted. We test drove several cars. She even pulled cars up and sent me videos of exterior and interiors beforehand. She was very sweet and patient. I highly recommend going to her to find a car you’ll truly love. She doesn’t put pressure to make a choice that you’re unhappy with either, which is huge because that sort of pushiness is awful when you’re trying to make a big choice. 5 stars to her and 5 stars to ... Read More Google - Apr 24, 2025
A-one service! Arrived to find my appointment had not finalized but they were able to get me in anyway which was much appreciated!
From buying my x3 to coming in to get my vehicle serviced, the staff at BMW Loveland always deliver on a friendly and exceptional experience.
I have purchased 2 cars from Loveland BMW. Each experience has been amazing. Francine was amazing and when she wasn’t there Beto stepped in to help. Everyone from sales to finance were great and very transparent with answers to any questions. Loveland BMW had set the standards in customer care and satisfaction, any issues I had were addressed and taken care of. Also, they take pride in their reputation and it shows. The best part is that they were not pushy at all. Also, their services dept is great as well. Keep up the great work! All off these things ... Read More Google - Apr 22, 2025
We do not have a BMW dealership in North Dakota so we enjoy planning our services around weekend trips, and BMW Loveland was easy to schedule with and provided us a loaner vehicle so that we could enjoy our time in CO. Would definitely service our X5 here again.
Corey went above and beyond to be helpful! Mike in Parts was great!
Lovely people and facilities
I worked with Nick who helped me throughout the process of buying my dream car. I bought it online, and never got the pleasure to meet Nick in person but he went above and beyond to help me throughout the entire process so I can only imagine how delightful he is in person. Thank you Nick! And to anyone who is thinking of coming to this dealership definitely ask for him!
I’m a new widow and they were very kind and thorough changing my oil and doing a thorough checkup.
Always great customer service!
Took my car in for an oil change. As usual, I was treated with professionalism. Brian Bowden was my direct contact and his enthusiasm for BMWs is one of the main reasons I continue to get my car serviced at Loveland BMW!
BMW Loveland is always a great experience Everything is first class, the people are the best
Very good service