Customer Testimonials
Alice H. went above and beyond in helping me locate the car I was interested in! The after-sale service was unexpected and she put me in touch with the people I need to make my BMW experience that much better!!
I worked with Givi to buy a used truck and he made the entire process comfortable, quick, and easy. I walked away very satisfied with my experience.
We had an outstanding experience purchasing our new X5, thanks to our sales rep Michael G.! Michael did everything from helping spec the vehicle, ordering it for us, updating status along the way, and then streamlining the buying experience. We literally had a sleeping baby with us when buying the car, and thanks to the prep work Michael and BMW of Loveland did, the purchasing experience was fast enough that the baby slept the whole time. He even helped walk us through taking advantage of tax credits that were available to us for the vehicle purchase, saving thousands. Will be ...
Our initial contact to BMW of Loveland resulted in a quick response from Michael. We have now purchased 2 BMW’s from them. Michael is always quick to respond, very knowledgeable and our purchases both went quickly and smoothly. The service Department has also been very easy to deal with. We will definitely purchase from BMW of Loveland again.
Always a great experience at this dealership! Always see Givi. His deep knowledge of BMW vehicles and commitment to customer satisfaction make every visit a pleasure. Trustworthy, friendly, and professional - Givi is the go-to person for your BMW needs!
I like this bmw over others because of professionalism and transparency. I met Givi here, who is a client advisor, and he was very knowledgeable, professional, charming, and had a great sense of humor. Even though I did not purchase, I definitely did not feel pressured. Do yourself a favor and go see Givi here. Thanks BMW of Loveland!
We want through Givi to get our vehicle. We had a great experience. He was very helpful and would answer all of our questions properly to the best of his knowledge. Will be recommending and most likely coming again for future purchases.
Alice was extremely helpful and efficient when we went in to look at a used CRV! Much better experience than the last few times we've been to a dealer!
Love this spot. Givi was a phenomenal client advisor to work with!!”
Givi was great. Loved my experience at BMW of Loveland!
Came in looking for some information about purchasing a new car and everyone I spoke to was very nice, especially Givi. He was very helpful and answered all of my questions!
Givi was super helpful and able to answer the million questions I had, definitely recommend working with them!
Givi at this lovely dealership is a true standout! His product knowledge, professionalism, and genuine passion for BMW cars made my buying experience exceptional. He went above and beyond to find the perfect car for me, and his friendly demeanor made the process enjoyable. If you're in the market for a BMW, Givi is the person to see – highly recommended!
We had the best experience with this dealership especially Michael Gonzales. He was so helpful, quick to respond and made the entire process simple and fast! My husband when we left told me “I want to buy all future cars with Michael”. Which says a lot because he hates the car buying process!! Couldn’t recommend this dealership enough!
I always have an amazing experience at this dealership. Givi is a good sport and a great guy to work with! They have always taken care of our needs.
I’ve had nothing less than a 5 star experience at BMW of Loveland over the years. Michael is always a pleasure to work with and very attentive and professional. The experience at BMW surpasses any other dealership and I always feel like a valued client and not just another number. I appreciated the transparency and communication throughout the purchase experience and truly feel like my loyalty is with these amazing folks. You are in good hands working with Michael, Kim and Chad.
Absolutely love this dealership! Will not purchase from anywhere else. Great deals and even better service. Givi walked me through the whole process and helped me get exactly what I was looking for. You can tell it’s a much different dealership than anywhere else in the Northern Colorado area. I could tell Givi was there to help and has been checking in with me to make sure everything is perfect. I will definitely be buying from him again in the future!
In my experience, GIVI MAISURADZE I worked with was super knowledgeable and friendly. He really took the time to understand what I was looking for and helped me find the perfect car. Plus, he made the whole buying process smooth and hassle-free. I highly recommend him! 😄👍
I had a very pleasant experience with Givi! He’s the man and a real personable guy, helped me out greatly. Will be back
I worked with Givi as my salesman and I was very happy with how it went. He was amazingly helpful and I will always shop at this bmw dealership as well as tell my friends about what great support this salesman was for my decision of purchase!
Had a great experience buying a car I’ve wanted since childhood. Easy buying experience, easy negotiation, no pressure. Thanks Austin!
From the first online communication, to finance, to delivery, and driving away, everything was easy and seamless. Great communication, and a knowledgeable and passionate staff who obviously love what they do!
I inquired about a new 2024 X4 and Alice Hausig responded promptly with a phone call. Her high level of communication and attention to detail were impeccable. We drove down from the mountains and she made this transaction incredibly quick and easy. Alice and the dealership made us feel welcome and at ease. We love this car!
Really appreciative for Alice! She went above and beyond to sell me a quality vehicle within my budget. Awesome customer service. Props to BMW of Loveland!
Tremendous experience! Austin, Alex and Joe were beyond helpful and always consummate professionals! The MINI-e is perfect for my daughter and she smiles every time she gets to drive it......I smile as well! Thanks again!
I have been wanting to review this dealer for some time now, I was on the hunt for a vehicle during a separate issue with another manufacturer who should not be named, Lexus would not give me the time of day and neither would Audi, Kelly in particular was a standout salesman and a stand out guy in general, unfortunately I was not able to find the vehicle I wanted at the time I bought, no shade thrown to BMW of Loveland, have you seen the car market lately? I will always come to this dealer for any of my ...
Had a Great experience at BMW of Loveland. Alice Hausig offered above and beyond customer service and was ultimately the reason I chose to buy my vehicle from her! The rest of the team, including Sheila and Chad, provided prompt, curteous, service as well! Would definately recommend this place and these people to anyone in the market for a vehicle. 🙂
I had the absolute pleasure of working with Geoff in the service department at BMW Loveland while driving cross country solo with my old dog from Seattle to NY after my tire blew out 200 miles away in a small town in Nebraska. After spending 24hrs there no one in that town was able to help me get back on the road. As a last resort I used BMW roadside assistance to get towed all the way to Loveland. Apparently my tire size was difficult to find in stock and between Geoff and the parts manager they worked diligently on a ...
Ok I’m a man of my word, and yes I had issues with my X5m and how I was treated at first. But I can honestly say with continuous communication Mark the general manager stepped in and we came to some type of agreement and they took responsibility. Yes I would have wish to not experience this situation and have a perfect transaction and give a 5 star but I can’t because it wasn’t perfect and could be avoided if things was done right the first time around. But as a general manager Mark did his job ...
My boyfriend and I both found cars that we loved at this dealership and the whole team worked with us to get our monthly payments within our budget. Austin was very helpful and easy to work with, he answered all our questions and made sure we had all the info we needed to make our final decisions.
I had the pleasure of working with Givi as my salesperson and it was overall a great experience. My car had been rear-ended and subsequently totaled, when I started shopping for vehicles I was quick to discover that my options were limited and I would likely have to order a vehicle and ensue a long wait. I shopped around throughout CO and neighboring states and finally ended up settling with ordering a vehicle and worked with Givi. Givi, was true to his word, worked very hard to get me the vehicle I wanted at a price that was fair. He ...
I called in to schedule an appointment for service, and the next appointment availability time was on a day when I had several meetings and could not come at that exact time, but I was allowed a flexibility to drop off my car at my convenience anytime and either get a loaner car or a ride back home. I came in to drop my car and Geoff was very well prepared to get me checked in, took attention to all the details I was giving, and even scheduled a drop off for me upon my request. They kept me posted ...
Talking the high country with the 2023 X5 M 50. Highly recommend. Big thanks to BMW of Loveland and Julie Cole for helping me with this incredible purchase! 🙂 I am very happy.
I recently purchased a BMW X5 from BMW of Loveland. I was impressed from the moment I reached out online to just a few moments ago when my sales representative, Julie Cole, reached out to me to see how I was enjoying my vehicle. After my initial chat, I received a call from Julie who walked me through my purchase from start to finish. She handled the financing arrangements, my credit check, made sure this was the vehicle I wanted, and moreover got me an excellent deal on my trade in. Once I took delivery of the vehicle she hlepd ...
I drove 1750 miles from Charleston South Carolina to purchase my new BMW from this dealership. My sales representative Alice Hausig was absolutely outstanding. She walked me through every step of the way. She called me every day while I was driving to, and from the dealership she has taken care of everything. I couldn’t recommend her more.
World Class Service! I had the pleasure of working with Geoff McCormack to have my BMW serviced. He got me in and out in a timely manner. Kept me informed during the service process and had an Uber take me home and pick me back up. Thank you for the excellent service…
I come up from Denver just because the service and the pricing are so much better than the local dealerships, and the staff make it super easy for me. I’ve bought two BMWs here and will be back again!
From the initial contact with Alice at BMW of Loveland, we felt comfortable moving forward with the online purchase of our vehicle. Alice was extremely helpful, responsive and provided excellent customer service. The entire process went smoothly. The BMW genius Jacob provided great customer service and Tony the delivery driver went above and beyond to keep us updated on the status of the delivery.
What an exceptional service Alice provided! Between all BMW dealers in Colorado, loveland was the most helpful and most courteous of all. Best deal and best no pressure visit to a dealership ever had. Thank you Loveland BMW for all the work you've done towards the deal.
I would like to say what an outstanding salesperson Alice was and how she provided the upmost customer service to me, on my recent vehicle purchase. Alice was wonderful during the entire process. She provided step by step guidance which alleviated a lot of stress. The professionalism, personal touch, and overall comfort she provided was phenomenal. I was very skeptical about purchasing a vehicle online, but her unique and calm personality played a major role in building the trust I needed to move forward with this purchase. I loved the fact that she never used any high-pressure sales techniques on ...
Great service, great communication, and great people!
Adam the advisor was prompt and communicated well. He had a loaner vehicle available for me. He's very nice.
Highly recommend BMW Of Loveland.Everyone is friendly from the moment you walk in. Our sales associate Alice Hausig was amazing and I would recommend her to everyone.10/10 Alice!!!The process was very fast and relaxed.Stress free car buying experience!!!! Definitely will buy with her assistance again in the future. Thank you Alice! 👍👍👍
Absolutely amazing place and service. Givi was excellent and extremely nice and helpful!!
Geoff McCormack in service department has been outstanding. Will be taking my car here from now on.
Nicole was amazing, kind, understanding, and extremely patient. I came in at 5pm and they close at 6pm but she helped me through all the necessary paperwork and was patient enough to wait when something unexpected came up. The process with her was smooth and quick and she made sure I didn’t feel rushed as this was my second time ever looking and purchasing a car. 10/10 would recommend her 🙂 thank you for the smooth experience.
In Denver. Needed a car. Didn’t like any of the cars that I drove from a large dealership in Centennial last Saturday. Didn’t see anything interesting online that day that spoke to me either. Tuesday night I saw a car that caught my eye. Emailed BMW of Loveland late that night and Jared Boulter contacted me via email and phone early the next day. Hardest part of the deal was getting to Loveland on time for my 12:30 appointment. Met Jared and took a test drive then saw the Carfax back at the dealership. Jared is knowledgeable, personable and ...
Nicole, thank you so much for the work you and your team put in to get me into my new truck. You are amazing and I will be coming back for any future purchases as well as spreading the good word with family, friends and co-workers. You took really good care of me and my wife. Thanks again!
Due to the fact of how great my experience was, I was drawn to write my first review. I bought an X3 from a BMW dealership out of state and the salesman kind of wrote me off after the purchase. I reached out to BMW of Loveland and connected with Nick DeSimone. Boy am I glad I did. Our interactions have been absolutely wonderful and I can honestly say this gentleman provides unsurpassable customer service. Thanks to Nick’s insight and attentiveness, my X3 is everything I sought after and more. We scheduled a time for me to come in ...
I had an outstanding experience buying a used Model X from Nicole Parrish. She was professional, honest, and even drove the Model X down from Loveland to Boulder to deliver it!
Excellent buying experience. My sales person Givi Maisuradze was a pleasure to work with and made the buying experience easy and stress free. Highly recommended!
The transaction was easy and smooth. Michael is very responsive to all my inquiries, and I appreciate how everyone is very friendly, accommodating, and has a sense of humor. I also got the best offer from BMW of Loveland compared to other dealerships that I went to. I would definitely do business with them in the future!
We arrived at 5:30pm to test drive a used vehicle. Givi helped us and was very professional and easy to work with. After deciding we would like to move forward with the purchase the finance team had us out the door by 7pm. Very happy overall!
I got the opportunity to work with the team at BMW of Loveland and specifically with Kaehler. Kaehler and team were responsive and fantastic with follow-up throughout the process. Great customer service and incredible team.
Worked with us to make a good deal. Treated us with care and respect.
We just had our 2nd session with BMW genius Nick DeSimone. He is wonderful and so patient with us. He really knows these cars and explains everything in such a complete way for us. He even came to us for our 2nd session. We really appreciate his high level of service and is a great representative of BMW Loveland. If I could give 10 stars, I would... Nick is worth it! Thanks, Nick!
Super smooth, fast, no stress, no pressure sale. Givi was a great salesman. Top notch dealership. I was treated like a VIP!
I’ve worked with this dealership for a number of years for service for other BMWs. The service has always been top notch. Recently, we were looking for a new BMW X5 and worked with Givi. It was a wonderful car buying experience. He was professional, knowledgeable and helped us build the car we wanted. He was very attentive and enthusiastic throughout the car buying process. The car was built and came in weeks before the original estimated date. Would highly recommend working with Givi and BMW of Loveland.
Brian and the service team are awesome‼️
"An unparalleled, exceptional experience with Jared at BMW of Loveland! Our extensive nationwide quest for the ideal BMW i4 led us straight to Jared at the Loveland, Colorado, BMW dealership. Faced with the challenge of locating our desired configuration, Jared exhibited steadfast dedication and support, providing a level of service that surpasses anything we've experienced in over 20 years of purchasing numerous luxury car brands. Jared's professionalism, product knowledge, and dealership representation are genuinely unmatched – he could effortlessly lead a 'Master Class' in delivering the ultimate customer experience, and this is not an exaggeration! Though we ultimately selected ...
We love how much care service coordinator Geoff and service technician Hannah provide to our cars. Thank you both!
After needing a replacement family vehicle, we went to BMW Of Loveland to see what kind of inventory they had given the chaos that is the vehicle market these days. Most dealers have scarce inventory, up to a year wait times on orders and market adjustments over MSRP in a lot of cases. We were ecstatic to see all the available vehicles they had, and Givi was awesome to give us a thorough rundown on the differences in each and really honed in on what we needed in short order. Alex and Givi both treated us like family, and took ...
We just bought an x5 recently and it was such an easy seamless process. Givi assisted us and made the whole thing extremely enjoyable! His enthusiasm for the cars is very obvious, and he was fantastic to work with. 100% will always recommend him, thanks Givi!
I recently purchased an M2 (first G87 to hit CO!) I was taken care of by Nevada. She made the buying process the smoothest I have ever experienced. Nevada patiently awaited my arrival (I was 2 hours late) the day I picked it up. She even stayed after the dealership closed to ensure I was happy and that I knew every detail about the car! Nevada was extremely knowledgeable and had an answer for every little detail about this sophisticated car. She was very knowledgable about the M series BMW’s and was even able to speak about the competition explaining ...
Kaehler was amazing to work with. No pressure, very respectful, and straightforward. Easiest vehicle buying experience to date. Nick (BMW genius) was super helpful and patient with explaining all of the features. Will definitely refer my friends and family to these 2 gentlemen. Great job!
I worked with Nevada Jenkins and ended up purchasing my BMW X3 30i. We asked for a lot of information from her, and she quickly got the info back. She even got information when she was ill. She was very responsive and made sure that we got the car that we wanted. We really appreciated all of her hard work. A great experience!
Thank you so much to Adam Burnett he’s honest, hardworking and a joy to deal with. Will definitely be sticking with him in the future and super happy with the work he coordinated for us. Great guy 10/10 stars thanks for an awesome experience in a stressful time dealing with the car.
Great experience swapping my old jeep and commuter car for a Rubicon. Nevada and Deb provided outstanding service. Highly recommend.
Working with Mike was amazing. He made sure to send us a personal video of the car before we even got there. We needed an extra charger for our car and he was able to get us one for our EV. Excellent Service.
Great place to get your new BMW (or used). I worked with Nicole Parrish, it was such a delight to work with her. The process to get into a new vehicle was so smooth while working with Nicole. In a few years, I'd work with her again to get into a different vehicle. Keep up the good work!
Nevada Jenkins is a key employee--she presents the BMW badge well with her excellence in explaining vehicles and being accessible--truly a client advisor and not in the category of annoying salesperson. The BMW of Loveland store offers an excellent selection and pristine service.
The personalized customer service and the dedication to making sure all issues are resolved promptly.
This place is amazing! Greg and Jacob are kind, knowledgeable, quick, patient, and thoughtful! I highly recommend BMW of Loveland.
Had an extremely good experience while buy a used Model 3 from this dealership. I had the pleasure of working with Givi. He ensured the price negotiations, test drive, and after market installation of paint protection film went smoothly. A minor issue did came up with my mudflaps after purchase, but Givi promptly arranged for a repair and I was in and out of their in less than 10 minutes. I would gladly do business with this dealership again.
Service advisor (Brian) was knowledgeable and friendly, terrific video explanation from technician (Desmond) excellent loaner vehicles, car was washed after service
Wow! Just had a great experience with a hyper professional team. Worked with Givi, who had exactly what I was looking for, and made the process super smooth and comfortable. I Will say, Steven was also amazing! Thanks to this team I have exactly what I want. Great service, great team! Highly recommend!
Brian did a great job with my BMW and gave me confidence that we were addressing the issue. I would highly recommend BMW of Loveland after past negative experiences with another BMW dealer.
I just had the best experience buying my car with Givi!! He was extremely professional and helpful! We will definitely never buy from anywhere else!!!
Thank you BMW of Loveland. Top off oil and tire check in a jiffy. Awesome customer service!
Shout out to the team at BMW of Loveland Dealership! I had the pleasure of having Givi Maisuradze as my client advisor, he was AWESOME! My experience over all was pleasant, stress free, painless, no pressure and fun to say the least. I have to say this was the most comfortable car buying experience I have ever had. Great team work! Thank You, Sherrie
If you’re looking for a car to buy or lease BMW of Loveland is definitely the place to go. Everyone was extremely helpful and never once felt pressured to buy. They listened to my needs and helped to get me the best deal possible. Thank you for treating me like a individual and not just another number.
Worked with Givi to bmw a bmw 2 series. Had a little bit of a mixup when doing paperwork but Givi went out of his way to make it right and take care of the situation for me. I didn’t end up buying the car for personal reasons but when I am ready I definitely would consider buying from Givi. He is the man and will go out of his way to make it happen!
Great experience purchasing my vehicle from BMW of Loveland! Givi & Alex were amazing and so helpful in getting me the deal I wanted. Not only did they do all the paperwork for me after I went back to work, they had EVERYTHING ready for me when I returned to pick up the vehicle. It was a quick and amazing experience!
Givi was very attentive and answered all my questions very quickly. I appreciate the exellent customer service he provided and I would encourage everyone to go to BMW of Loveland for their business. I would hope that all of the workers in the auto industry are as caring as him. Thanks Givi!
Givi was extremely helpful and had fantastic customer service. I would purchase a car from him again.
My wife and I had just got out of the worst car buying experience ever from a different dealership. We never even received the car we purchased!! So we were very leery of the car buying process but we worked with JJ and it was honestly the best car buying experience we have ever had. JJ was honest, and prepared and really put us to ease with everything. He worked quickly and got us a great deal that was even better than what we were ever expecting. I only wish that all people could have the same experience buying a ...
We searched through the weekend multiple dealerships. I didn't want to switch from Lincoln Aviator to BMW. However, my son talked me into checking them out. Givi answered when I called the store. He was professional from the start and bubbly! Very sincere and kind-hearted. He knew and loved what he sold, making this an easy choice to go through him vs anywhere else! Kim was kind. I truly look forward to owning our first BMW after all the education and kindness we received! Thank you Loveland BMW for making this stressful time smooth! Great people here!♡
Givi was AMAZING! He got us in and out working with everything we needed. he provided some of the best car service my family has had. he was personable and understanding. THANK YOU!! i love my new beamer!
Such a great experience buying a new car with them. Givi was beyond fantastic, he was so nice, wasn't pushy and was really easy to talk with. Not to mention he entertained my 4 year old son during the process, showing him the "cool" cars and treating him as if he was his own. Everyone was so friendly and kind to me and my family, highly recommend!
Geoff McCormack in service has 5 star service all the way.
I recently purchased a 330e from BMW of Loveland and would absolutely recommend them to anyone looking to purchase a car. I worked with both Jared and Matt, they were extremely helpful and knowledgeable. They made the car buying experience super easy and addressed all my concerns. I love my car and am so glad to be back in the BMW family!
Jared was great to work with, answered all my questions, no pressure to buy, and made the process very quick! I had to wait for my CPO vehicle to be serviced before I took delivery, but it was ready the next day, so priority was given to it. Love my BMW and I would do business with them again.
I truly cannot say enough good about Matt Sandine and everyone else at BMW of Loveland. Matt was knowledgeable and enthusiastic, and couldn’t wait to share his extensive product knowledge to make sure my wife got exactly the car she wanted. BMW genius Jacob McMahon stayed late to make sure she understood every feature on the car. Very refreshing to find a whole team of experts, who enjoy and take pride in what they do, especially after a few lackluster experiences with apathetic salespeople at other dealerships.
Jared was amazing! He was so helpful in the buying of my first BMW. He was very knowledgeable about all the questions I had. He took the paperwork back about 5 times to ensure we got the best price possible. Jared made this experience easy and the whole team was so helpful in the process as well. I can’t remember their names but the accountant employee who kept working with us for a good price was so kind! The young man who helped us set up all the features was quick to answer all questions we had and explained every ...