Customer Testimonials
Beto Palma was a pleasure to deal with while choosing our new BMW X6. He was patient and polite while allowing us time to make the correct decision on our next vehicle. His follow up communications were timely and professional. I would seek out Beto the next time we need a vehicle. Stephen Giles
We appreciated Dylan's follow up and handling of a smooth sale. He made the transition from our lease to purchase very easy. Thanks!
They brought the car to me to test drive. After that they picked it back up to get a new windshield as it had a crack and detailed it. Brought it back down and it was perfect.
Alice was fantastic to work with. I didn't really know exactly what I was looking for or if it would be available, and she found a car I'm thrilled with! I would love a chance to refer my friends to her when they buy they next cars.
Dylan is awesome. Great to work with and I would buy a car from him again.
Everyone at BMW Loveland was kind and professional. All our questions were answered and Rocky found us the ideal vehicle. Highly recommend.
Alice Hausig was fantastic working to find the car and complete the sale - great experience!
I had a great experience buying my car from BMW of Loveland. The process was smooth, easy, and everyone was super friendly and professional. I’d definitely recommend them!!
Ryan was knowledgeable about the vehicle, and personable; he answered all our questions. Also, Ryan was very prompt in responding to our interactions via email or text messages
I don’t remember Peter. Marvin Saquil was the salesman I worked with. He was terrific! So nice, easy to talk to and fun. Never had such a good experience buying a car.
I had an amazing experience purchasing my car here, From the moment I walked in, everyone was friendly, welcoming, and genuinely cared about me. especially Beto, my car salesman, who was incredibly helpful throughout the entire process.
The whole process was smooth, stress-free, and they took the time to answer all of my questions without ever making me feel pressured. Beto was honest, professional, and made sure I was comfortable every step of the way.
I absolutely love my new car It’s everything I was looking for, and the EXACT car I wanted, I couldn’t be happier with ... Read More DealerRater - Aug 4, 2026
I was beyond impressed with the sales rep, Charlie Jackson, from BMW John Elway Loveland. He provided exceptional customer service, going beyond the normal experience one might have while buying a car. There was never one moment of pressure, just consistent patience and kindness. Charlie took time to help me find the perfect car; he even drove over an hour to make sure I got the correct car but ultimately choose another one. Originally wanted to stay in the x1 but went up to an x3. I am so grateful to have had worked with him. I hope he is ... Read More DealerRater - Aug 3, 2026
Sales guy acted like we were wasting his time. We never met with finance to discuss our loan and interest rate prior to signing documents. We were sitting in sales office for what seemed like forever then pushed into her office to find out that financing was done and we were to sign everything. Our credit scores were well over 800. We told finance that we didn’t even know what rate was and she acted surprised and tried to smooth it all over. It was total xxxxxxxx. We also were told there were two keys to car but at end ... Read More DealerRater - Aug 2, 2026
Francine was amazing! Answered all my questions and was extremely helpful at every step in helping us make the decision. There was no pressure and she followed up with information we needed or requested quickly. I have purchased many cars in my life and this was one of the best experiences I have ever had! If you are in the market for a BMW (and you should be!), ask for Francine!
This dealership has been nothing but a pleasure to work with from purchase to service and everything in between. They are communicative and accommodating. 10 out of 10 would recommend!
Anthony was our salesperson and I was very pleased with him. I don't appreciate HAVING to write 15 words
Great experience. Employees were all friendly and courteous. Much better prices than in Western Nebraska. Would recommend.
Overall very Good experience with staff and office. I will recommend this location to friends.
All of our dealing with BMW of Loveland for sales and service have been excellent, efficient, professional and courteous. I would not hesitate to recommend your organization.
Beto was just awesome during the process of purchasing the car. I would recommend him to my friends and family.
Wonderful experience at BMW of Loveland. Our salesman, Kelly Antuna, was great!!! We will recommend him to anyone interested in a BMW.
Great experience at Mini of Loveland. Julie was awesome, best sales person ever! Highly recommend!
Great selection and staff. Everyone was very helpful and I am super happy with my purchase
Loveland BMW is always a pleasure to work with and very professional at all levels.
Courteous, friendly and competent. All staff members are welcoming and attentive to client and prospect needs.
Got a beautiful X7 with ivory seats and gold metallic paint. Very easy and awesome experience. Thanks so much
I wanted to recognize Francine for the exceptional service she provided during my purchase. As a repeat customer, I can honestly say she is one of the reasons I continue coming back. She was professional, knowledgeable, responsive, and a pleasure to work with from beginning to end, making the entire experience easy and enjoyable without ever making me feel pressured. Francine is a tremendous asset to your dealership. Please pass along my sincere appreciation and recognition for a job exceptionally well done.
Kelly exceeded my expectations - he is extremely professional and made the process easy! Would definitely return to Kelly and BMW of Loveland!
I purchased a 2020 BMW from BMW of Loveland, VIN 5UXCW2C01N9L34770. During the test drive, an “Assistance Malfunction” warning appeared. The salesperson, Charlie, told me it was nothing and would go away, so I trusted him and completed the purchase.
Only two miles after leaving, the warning returned. I immediately brought the vehicle back. The dealership initially said it would be repaired, but after learning the repair could cost about $5,000, they refused and told me I must take the vehicle as is because the sale was already completed.
I am extremely frustrated and feel misled. The issue was ... Read More DealerRater - Jul 19, 2026
Orientation was incomplete and was told everything I needed to know is on the digital screen because there is no longer a printed Owners Manual. Not true. I spent $101 to buy one, and have it shipped from overseas. Feels outrageous
We bought two cars from Francine this spring and had an easy, straightforward process with both of them!
Francine listened really well to what options I really wanted on my car and worked hard to find the car that matched. When the dealer didn’t have one readily available, she searched the BMW database to find one that matched the closest. She communicated well and her follow-up was excellent. I would recommend her to a friend or family member.
Ryan Burr was incredible from start to finish! Highly recommend doing business with them! They took care of every request and made me a very happy customer!
My experience through shopping was good. I was a little disappointed to find that when I drove off from the parking lot my gas tank was empty. I don't know if it has gone out of favor for a dealership to fill up the tank, but I thought it was strange that I would have to get gas before I parked it in the garage. The dealership contacted me after the review. It was an oversight on a very busy day. They are planning to fill it up when we take it in for a ceramic coating and window ... Read More DealerRater - Jul 17, 2026
Dylan made the lease end process easy to work with. The financing came out competitive below a competitive rate I had secured with my own credit union.
Staffs at bmw loveland are alway kind and i feel very comfortable and reliable. This dealership really try to help you get the best car buying experience.
My wife and I bought a new BMW from Francine and the entire experience was a good one. But truly what brought the experience up to great was Francine. This lady is amazing and she is all about customer service and making sure you are happy. From the beginning to the end (we ordered it from the factory), she was in constant communication letting us know every stage of the production and the transport to the United States. If you’re buying from BMW Loveland, do yourself a favor and ask for Francine. She’s the BEST!!!
Francine was wonderful to work with. She worked very hard to get us a great deal.
Friendly, Very easy to deal with. Fair price. Efficient service and all questions answered promptly.
We had the best car buying experience start to finish with the team. It was fast fair and they worked with us to get the car delivered quickly. They were easy to reach and communicated everything in a clear timely manner. Super friendly as well.
My sales consultant Tony Stuart made himself available for every question. That is a true reflection of how BMW of Loveland cares about its clients
I had a great experience buying my MINI Cooper. Julie was excellent and the entire team was friendly, easygoing, helpful, and made the process genuinely enjoyable.
The staff is very friendly and very knowledgeable. They answer all questions and even listen to what kind of car you want instead of just putting you in a car.
No pressure, no gimmicks, very clean, inviting and welcoming. The staff was on point to greet us as we walked through the door. Ryan Burr was extremely knowledgeable and helpful throughout our process and purchase.
Ryan was great to work with! He was very personable and knowledgeable about the car I purchased. I would happily work with Ryan again and recommend him to friends and family.
I’ve bought many cars over the years, and I usually dread the buying process. Working with Charlie Jackson completely changed that experience. He was professional, knowledgeable, and never put any pressure on me. He made the entire process smooth, easy, and actually enjoyable. I truly couldn’t have asked for a better experience. If you’re looking for someone honest and easy to work with, I highly recommend Charlie. I’ll definitely be going back to him for my next car!
Great attitude and responsive to options and models available. Finance terms great. Closing the deal was easy and quick
It was a pleasure working with Ryan , very nice folks and dealership, Austin was great to work with also
Had a very pleasant experience purchasing a 2026 Z4. Beto and Mohamad were especially great. Highly recommended. Mike Giancarlo
They were great this was my second car with them and they just are great to work with!
Our process on the new BMW was tainted by bad experiences either the service department on our other BMW we bought from you. But in the end Kelly won and was a great salesmen, but of course, our ultimate score will be how we are taken care of…after the sale. Everybody should be nice and great before a sale. lol Anyway, we hope to have a great ongoing relationship that will make us eager to stay with BMW. We love both our BMW’s and look forward to excellent servicing.
The most impressive part of the process of my purchase was Alice, my salesperson. She was knowledgeable, responsive, attentive, and paid attention to every detail without hesitation. She is exceptional. Everything was handled smoothly and with professionalism from start to finish. Top tier, hands down. Also, shout out to Caleb, the BMW Genius, who walked me through the ins and outs of my new vehicle. He was exceptional.
Brian Alvarez was awesome. Super easy. Delivered. Walked me through whole process. Great experience. Thanks. .
Dylan was perfectly responsive. Answered all questions, gave us space to think when we needed it, communicated clearly and was so kind! It was the best experience I’ve had buying a car.
They are great and help you out and care about you and are honest and quick
The best of the best. Cannot beat their professionalism and dedication to doing the right thing
Professional, relaxed, no pressure. We bought a new mini cooper convertible. It was an easy experience. The car goes way beyond our expectations!
The team was really friendly, helpful, professional, and honest. Vehicle was exactly as advertised. I would recommend this dealership to friends and family.
Amazing experience! Dylan was so helpful and we really appreciated his help, understanding and professionalism.
Beto was so awesome to work with. He really listened to what we were saying about what we wanted and our expectations. He turned us on to a model we weren't even considering and we ended up purchasing it.
The dealership made t easy to order and purchase a car. The one negative was limited knowledge of an electric car.
Working with Dylan was really wonderful. He listened and understood what I was looking for in a vehicle, as well as my deal-breakers. He was patient and willing to work together to find solutions. When I drove off the lot, I was thrilled with the vehicle we found!
I understand each dealership offers vehicle/tire/window packages, and was surprised at the hard sell when in the finance office. Having a strong understanding of my insurance coverage meant I didn't need the packages and this seemed surprising when in conversation to 'close the deal'. However, I did appreciate the ... Read More DealerRater - Jun 26, 2026
Alice has been a joy to work with, she is a professional and knows her product. The customer service level is A rated as I am traveling and needed the assistance of BMW which was provided beyond expectations.
As always, I was treated with respect and kindness at the dealership. I have been to many repair shops in my lifetime but this dealership is a joy to work with.
I was in the market for a BMW M440i. Ryan had one on the lot that came very close to providing all I desired. He was quick to provide me with a walk around video to help me commit.
Excellent experience from start to finish. Charlie was friendly, professional, and transparent throughout the entire process. They answered all my questions, made the purchase easy, and provided outstanding customer service
Great service. So happy with my vehicle. They followed up to make sure everything was good.
Dylan was welcoming, kind, helpful--made the whole transaction run smoohth. Greg was also thorough, professional, and he presented his information in concise and comprehendable manner.
Loved that Ryan took the time to sit down with me when I arrived and talk about what I was looking for. To ensure that I was looking at the appropriate vehicles. Once I had decided on a car it was a clear cut process - talking thru what I needed to make the deal work and working to get it done. I couldn’t love my new car more.
Dylan was awesome - he was very responsive and knowledgeable, and a pleasure to work with! The Loveland team guided me through the process to purchase the vehicle out of state and I've been very pleased.
Excellent experience. Very happy with purchase. Highly recommend Loveland BMW. Overall experience was top notch.
The dealership was professional and diligent. I would recommend them to my friends and family.
One of the best car buying experiences. Alice was wonderful from start to finish. Very professional and easy going.
Jacob the dealer at Mini was knowledgeable, helpful and very pleasant. I appreciated his easy going personality and professional attitude.
Alice was wonderful! She worked really hard for us, explained everything thoroughly, and was very genuine.
Super helpful and really accommodating whilst buying out my lease from out of state which through in some complications. Would recommend
Everyone was exceptionally nice and friendly, they went above and beyond! We are very happy!
Francine is a great sales person. We worked with this dealership because of Francines high level of service. Related to the trade in, the sales manager tried one on and we didn't appreciate it. Recommend more transparency and homework in future before people come in from out of town.
Fantastic experience overall from start to finish. I just moved to Loveland from Ireland. I had Ryan Burr help me throughout the sales process and he did an amazing job, truly taking the time to help me find the right car for me. Thanks Ryan for all the hard work you out in.
BMW of Loveland was beyond expectations. Francine and Michael were very helpful and friendly and I left being very happy with my purchase of my 2017 X3!
Everyone was super friendly and courteous. Alice was great, she really had our best interest at hand and made the buying process easy and stress free. The dealership itself is very clean and welcoming.
Great dealership with wonderful service! Loved our salesman Anthony, he was great and so helpful! And Caleb was very helpful teaching us how to use our new car!
Beto was extremely helpful and knowledgeable. We appreciated how easy it was to work with him and the dealership and it was a very smooth process to purchase our new vehicle. The continued communication was so helpful and sped up our process. Awesome service and sales support.
This was a great experience. Rocky was awesome to work with as was the finance department.
Great service and sale support. The sales process was very easy and to the point. Highly Recommended
Great dealer to work with, no hassle, everyone friendly and helpful. Full explanations and good communication
Francine Jaume is an excellent customer focused salesperson and made the whole sales process easy and pleasant. She has superb follow up skills. The facility is first rate. Caleb Weule worked with us on the new vehicle tech settings and did an excellent job.
I had a fantastic car-buying experience purchasing my used 2024 MINI Hardtop SE from MINI of Loveland. The sales team was incredibly helpful, doing a great job of tracking one down without ever being pushy. If you are looking for a stress-free vehicle purchase, I highly recommend checking out their inventory on MINI of Loveland.
Alice was very helpful in getting me in the car I wanted. I did not intend to purchase a car that day but found one that met my needs.
It was a great experience purchasing my 2021 X3. After 20 years with my Acura car, I was just starting to explore the market, when the X3 really caught my eye. Lucky for me, Ryan informed me that evening, to tell me that the people who were minutes away from purchasing the car, suddenly switched their mind and bought a new car instead. Lucky me! Ryan was very respectful, informative, humorous and comfortable to work with, making the experience very enjoyable. BMW of Loveland is one classy team!
Francine was great to work with, she went out of her way to make things work on getting the car I wanted, then keeping me updated on the progress of my new cars delivery. She went out of her way for me in making this deal come together.
From the first call to find out if BMW of Loveland was open over the holiday weekend to the moment I drove my beautiful new BMW off the lot we were treated so kindly. Alice Hausig was my champion! She helped us work through what car to test drive to what car would best fit the lease option down to negotiating the buy out of my old car to purchasing my new 330i. Can't believe I am driving this beautiful car!!!
Bryan Alvarez was a complete pleasure to work with. Serious;y the easiest car purchase I have ever had...and I have purchased many many cars. He made it simple, convenient (he delivered car to our home) and very pleasurable. Basically, we spoke on the phone, and 4 days later the car was in our garage without us ever stepping foot in the dealership. I have purchased BMW's at other dealers in Denver. Do yourself a favor, go to Loveland and see Bryan. You will not be disappointed.
Also, he brought Chloe with him to deliver the car. She is ... Read More DealerRater - May 29, 2026
I requested a quote and a list of accessories on the iX. Charlie sent me a message and a video of introduction. After reviewing the information I put a deposit in the car. Beto informed me when the car arrived and we set up a time to take delivery. Everyone was respectful and professional.
Deborah is very pleasant to work with, she’s a true advocate for customers. I appreciate her wisdom and sound counsel when recommending extended warranties.
Beto: Loved Beto! Responsive and doesn't do hard sales. Really appreciate his style, patience, and service! Deborah is lovely - made feel feel taken care of and explained everything to me til I understood! Overall wonderful experience at Loveland again!
Everyone at BMW of Loveland were very friendly and informative. They answered all my husband's and mine questions about different cars in their inventory.
I had the priviledge of working with Francine Jaume at BMW of Loveland. Our lease was coming to an end and were looking to replace our current vehicle. One of my frustrations when getting a new car is that dealers insist on doing business their way versus listening to the customer. I am very clear on how I want to do business, email only, and I am not going into your dealership until we have a deal.
Francine not only listened, but she communicated quickly and effectively. She made this experience seamless and enjoyable. Her energetic and friendly demeanor created ... Read More DealerRater - May 22, 2026
I thought Francine was great to work with. She answered all my questions and was very thoughtful.
Top notch service department and management. Could not ask for a better dealership! They've taken care of some unique problems and have shown that they really care about the customer. Again, could not ask for a better group.