Customer Testimonials
Excellent service. We were treated professionally and without a feeling of a high pressure sale. The vehicle is everything we hoped it would be and the Loveland Staff were a pleasure to work with. This is our second car bought from Kelly and it probably won't be our last either.
Rocky was amazing to work with! Sold us the exact car we were looking for at a great price! Customer focused and professional! Thank you!
We knew what we wanted when we got there and they helped make it happen with no hassles and pretty quick.
This dealership has always treated us right. They are quick to respond to any question and their customer service is second to none. The car buying experience was smooth and honest and our salesperson Erik was a straight shooter. We'll keep coming back to BMW of loveland for our fourth in a couple of years.
If you live in Denver, Mini of Loveland is worth the drive. Everyone was super friendly and willing to go the extra mile to help answer questions.
Francine was awesome, she’s a bundle of energy and a very good communicator. Deborah was fantastic as well. Mahdi started the whole thing and he was very good and kind as well.
Endless patience with our endless questions Brought multiple cars out side by side - to compare visually Very people oriented Knowledgeable Worked well with us financially
Kelly was very easy to work with. Since I live 3.5 hours away from BMW of Loveland, we did our negotiating over the phone and online. I was offered a fair price for my trade-in, via the Kelly Blue Book process. The car that initially interested me had been sold and Kelly found me another one that I also liked. We agreed on a price and, when I asked for the full out-the-door price, he emailed me an offer sheet. They did add a $599 extra profit (handling) fee, yet the documentation fee was negligible. When I arrived at BMW of Loveland, ... Read More DealerRater - Nov 5, 2026
BMW of Loveland has fantastic people working there - sales, finance and service are all great.
I very much appreciated the experience at Loveland BMW. Francine was awesome and very communicative. She made rhe process very enjoyable. My only feedback is we were a little frustrated with the initial discount. My suggestion is to at least cover the handling fees.
Excellent sales staff. Only complaint is the finance guy was a little too aggressive trying to get me to spend over $5000 on an extended warranty even after I told him numerous times I wasnt interested and my reasons behind not wanting it. I understand offering this but trying to push it on educated buyers is not a good look.
I'm not a huge fan of the car purchase process in general, but Francine was a delight. She knew the X3 (and all the vehicles...) extremely well, made excellent suggestions, and never tried to steer me toward a vehicle that wasn't the right fit. Francine was not pushy at all, communicated quickly and clearly, and generally made the process as hassle-free as possible. I'll be back for my next BMW!
Great service, Ryan was a pleasure to work with. Low pressure, highly informative. Overall a great car buying experience.
Charlie made the whole process of getting one of the first iX3 very smooth. Kudos to him.
Easy to work with especially traveling from out of town to purchase our first BMW. Super kudos to Mr Ryan Burr for exceeding our expectations and going well out of his way to assist with the purchase. Our experience, purchasing process, and customer satisfaction set a high standard for any future purchase.
Bryan Alvarez assisted us in the purchase of our leased 2024 X3. Bryan was very helpful in showing us all our options: a) purchase our leased 2024 X3, b) purchase a new X3. We preferred the looks of the 2024 so purchased our leased 2024 X3. Bryan then worked with us on getting financing and he was able to get us a rate that we happy with. Bryan made the entire process easier and less stressful. We really appreciate the time Bryan spent explaining all the details and answering all our questions.
Michael Slaten guided us through all the paperwork and signing of documents. ... Read More DealerRater - Oct 30, 2026
Great service and we continue to return our business there. We’ve purchased about 6 vehicles and will come back.
Friendly people, not high-pressure, kept us informed through the whole process. Delivery was quick and painless. Nice to avoid another trip
It was an overall great experience, until the finance guy (Mike ?) convinced me to buy the $3,800.00 in Partners Windshield. My car insurance would take care of that, as I learned that is required of insurance in Colorado. So I'm pretty miffed about that
In addition to the annual oil change, BMW of Loveland also took care of some maintenance relating to the fact that the car is 12 years old with 100k miles. Brian Bowden always takes care of me, and my 328xi still runs like a top. It isn't exactly cheap, but I suppose that's not surprising for a BMW dealership.
Everything was great until after purchase VERY hard sell from Sam re extended warranties and extra coverages. Left us with a very bad taste upon leaving.
BMW of Loveland never, ever disappoints. From sales to service to simply awesome people. Thank you, Francine, Michael and Kim for making my new 2026 BMW M2 happen.
Julie, Jacob and the entire staff at Mini-Cooper were excellent to work with. My wife and I bought two Mini’s from them. Julie runs a friendly and helpful shop at Mini.
Great buying experience with Charlie Jackson. He was very knowledgeable about the vehicles and helped me find the best car for my needs.
Kelly was professional knowledgeable and honest. I love my X5 and feel I got a fair and equitable deal
I thought my whole experience with BMW of Loveland was excellent. Everyone was very professional and friendly. Ryan was informative and helpful. He listened to my thoughts and desires and I ended up leasing a wonderful new BMW X3. Highly recommended!
Everyone was very helpful, friendly, and knowledgeable. While we waited, we were offered drinks and snacks so that was nice.
Excellent communication and service from Charlie. He was very proactive and always great to deal with. Appreciated his service and assistance getting my vehicle and his attention to detail as well as honesty was refreshing which you typically do not accept from car salesman and dealership.
I was impressed with Bryan’s professionalism. My wife and I traded both our cars and wanted a BMW X5. Bryan helped us through the process, explained the steps and ensured that all our queries were clearly answered. We also appreciate that BMW of Loveland made the entire process of trading our cars and buying the BMW X5 a smooth one. The dealership is very clean and organized. We felt at ease and enjoyed our experience.
I worked with Jospeh Paradise. He was a 5 star sales person. Great attention to detail during the pick up.
Experience was awesome. Francine did a wonderful job of letting me test drive the cars, had them reserved for me so I didn’t waste my hour plus commute and the paperwork was fast and easy. Extremely transparent and pleasurable
Francine helped me a lot during this process and saved me. Thanks for all your help.
Jacob, Bryan, Deborah, Ryan - and anyone else that I am accidentally leaving out - were all above and beyond! We purchased a used car and were treated like we had bought the whole lot!
Thank you for making our decision so easy. Thank you for delivering the car to us when we were not very close by and could not take it home that day.
Excellent communication, professional, knowledgable and happy staff, kind and friendly to us and also our dogs that we had to take inside because of the heat. We will be back to buy from you ... Read More DealerRater - Oct 19, 2026
Great service, without any pressure from Charlie to buy. I appreciated that greatly. I was happy to drive away in my dream 'soccer mom' SUV at a fair price. I also appreciated the fair trade in value for my previous vehicle. I'll likely be back in 10 years when I'm ready to downsize. Good job Charlie!
Ryan helped with our BMW SUV purchase. He was very transparent and understood our needs. It was great working with him. Thanks, Ryan.
Had a great experience working with Charlie, he was very great to work with. I purchased the car to surprise my daughter and she loved it! The car was in excellent condition and got a great price for it. Everything went smoothly at the dealership. Highly recommend BMW of Loveland!
Great staff that made buying very pleasant. Nice store and pretty good pricing as well
Kelly was friendly and knowledgeable. He worked hard to help us get the car we wanted and course-corrected when we encountered some hiccups. Deborah was kind, professional, helpful, and demonstrated integrity in her work.
When I saw the Mini Cooper I wanted it. Dylan placed the Mini Cooper off to the side so no one else could take a peek at it, until I arrived. That was AWFUL nice of him. There was no pressure on me to purchase, I wanted the Mini at first glance. Julie and Deborah got me through the paperwork without a problem. I knew I was going to get the warranty, minus some items. Stan assisted in entering my phone info. Kyle told me some other information about this particular Mini. It seemed like a celebration when I was ... Read More DealerRater - Oct 9, 2026
They treat you amazing Good deals Respectful They also offer great warranty and service packages
Incredible experience! Everyone was extremely helpful. I felt supported, not pressured the entire time I was at the dealership.
The friendly service and support from the entire staff was so good that I wanted to buy from them. From Jacob (and Nicole) to Stan the Mini Genius and Julie the Sales-manager they were all top notch. I wasn’t at the BMW dealership, but the Mini Cooper dealership.
This was a pleasurable car buying experience. Our sales person, Anthony, was knowledgeable and helpful. He was able to find us the car we were after and made us comfortable throughout. My reason for docking one star was the finance experience. This was a higher pressure sales experience for selling a bunch of the dealer add-ons, extended warranty, etc. I ended up rethinking everything he talked us into and canceled all the add-ons the next day. I'm looking forward to working with the dealership for maintenance of my new car.
I have never been so impressed with a car buying experience as I was working with the team at Mini of loveland. It made the car buying experience so nice. I would highly recommend Mini of loveland to anyone I know looking for a new vehicle.
It makes all the difference when you trust what the salesman is telling you! Thank you for your integrity rocky
I worked with Bryan A., and he was great! Bryan went out of his way to provide services
Great service and fair pricing. I have purchased multiple cars here over the years. Highly recommend.
Kelly at BMW of Loveland was extremely helpful to work with. He understood the vehicle I was looking for and helped me find the BMW that met my needs and expectations.
Francine was wonderful to work with. She made it easy for me to get my car serviced when I live 1 hour away.
One huge thing that BMW of Loveland needs to work on if they want to sell EVs to customers with no EV experience is to help them fully connect to all of the BMW app charging networks and going through the trip planning software.
The primary reason that BMW of Loveland can't fully take advantage of this issue is that they have terrible internet connections and their employees are hesitant to deal with the slow connections when creating accounts etc. The BMW app isn't that straight forward when creating charging accounts and a little hand holding would be ... Read More DealerRater - Oct 2, 2026
Rocky did an excellent job with this super-stressed long time Audi customer. He listened well to what I was looking for in a new car, was patient with some of my peculiar requirements, and was thorough and knowledgeable about the capabilities of my new X5. He found a perfect balance between advocating for the benefits of becoming a BMW owner and for me as his customer. I had it narrowed down to two cars and was having a hard time making the final selection and Francine took time out of her day not once but three times to engage with ... Read More DealerRater - Oct 2, 2026
Dylan was just wonderful and he went out of his way to make the leasing of my Mini a positive and enjoyable experience. Highly recommended!
Beto, Kim, and Deb were phenomenal. They were professional, kind, and personable, and they were all very genuine.
Great customer service, friendly service. We had a great experience and love our new BMW
It was a wonderful dealership. People were so helpful and I found my car that I love
Sorry I don’t know who Greg Wolff is so I can’t rate him.
Francine Was very easy to talk to and helpful! Very considerate with getting us out the door the same day with a lease.
I was very pleased by the friendly, "can I help you" atmosphere at Mini of Loveland.
Dylan was welcoming and helpful. Dylan was able to answer my many questions. He went out of his way to make the leasing of my Mini a positive experience. He made me feel heard in any of my concerns and put me at ease.
I am glad my son encouraged me to try your dealership. I was able to lease a Mini Countryman S. I am still learning how all its bells and whistles work, It is an adventure. I adore my ... Read More DealerRater - Sep 26, 2026
We were treated really well. The staff were all kind. We had no issues. We would recommend them to all our family and friends.
What a great dealership! Everyone was so helpful and friendly. Didn't feel pressured into anything. Our salesman Dylan was awesome!
I had planned to go to the "other" MINI dealer in Denver where I bought my last 6 or so MINIs. A friend suggested that I go up to Loveland - what a fantastic experience! I got to see Stan Ricker, who sold me my very first MINI in 2011, and met Julie and Dylan, both of whom were awesome! They were both extremely professional and made my whole experience very positive and a lot of fun! No question in my mind that I will continue to do my MINI business with them! thank you all for making last Saturday ... Read More DealerRater - Sep 25, 2026
Easy to deal with, followed up well, sincere desire to earn our business and keep it.
Easy deal to make being remote from Idaho. Beto took care of me and leasing was easy.
Our salesman Anthony was great, very knowledgeable and honest,also Caleb is a genius about bmx’s, Greg and Debi were also easy to work with One issue I do have is that my oil change is not available until 10,000 miles? My wife will take 2/12 years to get that many miles, so the three year or 30,000 miles Utimate care won’t have much effect, also we will have to drive around with 2/12 years old oil in our nice x5
Ryan’s the only person I’ll work with when it comes to getting a car one of the best sellers I’ve met 💜 and amazing test drives along with making sure you get exactly what you want!
Francine was wonderful, easy to work with and incredibly prepared. I would definitely recommend her and I would work with her again in my next purchase. I don’t live very close to the dealership and she even delivered the car to me. She made the experience worth the drive.
Ryan helped me learn which vehicle fit my vision, comfort and wants.
He showed several exterior and interior colors and I was able to choose a perfect BMW.
He also understood my financial situation and educated me in the difference between a lease and full financing costs per month. He changed my negative opinion of leasing as I learned the monthly payment fit into my budget after money down.
Ryan also answered my emails with questions about my vehicle.
Your team was friendly and I am happy with my 2026 BMW X5.
Thank you to Ryan Burr and your entire BMW ... Read More DealerRater - Sep 18, 2026
They were able to get me in for a last minute service and check my car to make sure it was running well. They also helped me out with a recall before it is nationally being serviced. Been coming here since I’ve purchased my car and always have had great service.
Working with Tony Stuart is a pleasure. He is very responsive and professional and seems to always find a way to exceed your expectations. I look forward to the next deal.
Second time purchasing from BMW of Loveland, and both were the best car purchase experiences that I have had. Always welcoming, low pressure, and very efficient. The follow up and communication after the purchase regarding the paint touch up and receiving the 2nd key fob was excellent.
The team over at Loveland BMW were the best team members. I’ve worked with when buying a new car.
2 time dealing with and had a great time. Environment is great cars are beautiful and staff is 100 from top to bottom
I purchased a 2020 mini cooper clubman s the staff was amazing! Jacob and Deborah were absolutely amazing! Jacob went above and beyond sending me a text and video introducing himself and the car this was the first dealership that we had this kinda of experience. Deborah went out of her way to find me a better pre financing deal than I already had and she did just that!! Thank you
Mini of Loveland was great to deal with. Very friendly and Jacob was superb with prior conversations working through the details and finalizing the sale. Great work everyone!
A great BMW dealership. Their professional approach to both sales and service have made us loyal customers for years.
Entire Staff was excellent. Process went very smoothly thru the entire transaction, from original order to delivery of the vehicle. Julie and Dylan kept me informed and up to date on the delivery process. Best vehicle sales experience I have ever had. Highly recommend Mini of Loveland and the entire staff. Make was Mini Cooper JCW Convertible
Francine was so wonderful to work with!! She made everything so incredibly easy and straightforward. She even entertained our three kids while we were in finance and it made a world of difference. Our kids were even asking if we could go visit her again, haha! It was easily the best car buying experience we’ve ever had. I will always recommend BMW of Loveland and Francine to whoever is looking to purchase a new vehicle!
BMW of Loveland was great to deal with! They helped me get the exact car I was after and took mine on trade. Honest and professional - a real pleasure!
Great buying experience, love the new X3. Only thing I would change is being more prepared to read the offered maintenance contracts.
I live in SLC UT and my local dealership didn't have the car I wanted but I found one online at BMW of Loveland. We did everything over the phone or email and then had the paperwork sent to me via FedEx. A few days after returning the signed the contract the car was delivered to my driveway in SLC!
My car buying experience was simply the best. Charlie made it simple and painless. Thank you!!
We had an excellent experience working with Ryan while purchasing our BMW X5. From start to finish, he was incredibly professional, warm, and personable. He made the entire process feel easy and enjoyable, and we truly appreciated how attentive and helpful he was throughout.
What really stood out was his above-and-beyond service. After the car was finished with the tint and wrap at the dealership, Ryan personally drove it from the dealership all the way to our home. That level of care and attention to detail meant so much to us.
We couldn’t be happier with our X5 or ... Read More DealerRater - Sep 4, 2026
Everyone we met here was friendly and very helpful!! Alice really cared about us purchasing a quality car that we loved!!
Sold me a car without any gas in it. Had to fill up before I got home. The dealership homie selling extra insurance coverage pressed HARD. Beware. Otherwise, everything was good.
All were a pleasure to work with. Very responsive, clear communication, great follow through. This was a very positive experience overall.
Friendly service, well prepared for my visit, full coverage of features and information and the car was ready to go when I was.
I had an excellent experience working with Beto Palma at BMW of Loveland. He took the time to listen to what I was looking for and never pressured me to make a quick decision. After three meetings, he continued to follow up, answer my questions. In the end, I found a great car at a fair price, and I couldn’t be happier with the experience. I highly recommend Beto Palma and BMW of Loveland to anyone looking for their dream BMW car.
Second vehicle with Ryan’s help. Process was efficient and smooth. Done in a timely manner.
We arranged to purchase a 2023 X1 with Rocky Rigney on September 26 and completed all necessary pre-work beforehand, including securing financing through our preferred credit union, Westerra, and obtaining insurance coverage. Despite this preparation, the process took nearly two and a half hours because the dealership had not prepared the paperwork in advance and several errors in our information required correction. We were also told that the dealership needed to pull our credit, even though our financing had already been secured through Westerra, which had confirmed they would work directly with the dealership to secure the vehicle. While Rocky may have ... Read More DealerRater - Sep 3, 2026
We had a good experience at the dealership! Everyone was very kind and very professional.
I am so impressed with this dealership! I didn’t think I could get into a BMW but Charlie made it happen. There were still 2 months on my lease and they worked with me to get it paid off. I have already started referring people to Charlie/BMW Loveland. Best car shopping experience I’ve ever had. Everyone was kind and made me feel so welcome. I dealt with a few other dealerships where the sales reps were just plain rude, so this was a breath of fresh air. Michael in Finance was great as well. Thank you BMW Loveland!
They were great to work with! Friendly and accommodating. Our car ended up with a dead battery 2 weeks after purchase and they replaced it free of charge.
My experience with Alice, Sam, Tony and team was nothing but positive and seamless. They all were professional, friendly, respectful and timely.
They were friendly and helpful. They listened and addressed my concerns and took care of everything in a timely manner. I love my new car
Awesome buying experience Kelly spent time, understood our preferences and engaged in a super professional way. Will buy from him again.
Ryan and Kim are the best. They are extremely professional, knowledgeable and accommodating. Because of them I would recommend the dealership to anyone.
The experience I had purchasing my 2026 BMW was excellent. I was extremely pleased overall.
My experience at BMW of Loveland, Colorado was second to none. Beto and Francine made sure that all of my questions were answered and that I had plenty of time to spend with the vehicles I was considering so that I could make an informed decision. Beto has been with BMW for over a decade and there was not a single question I threw at him that he did not know the answer to and I appreciated being able to communicate candidly with him as we progressed through the ordering/purchase process. I was also trading in a vehicle and ... Read More DealerRater - Aug 21, 2026
Absolutely horrendous experience !!!!!!!!!!!!
(I would give minus stars if I had that option).
I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said was ready to go and included a 60 day warranty!
Purchase price was $66,000 + taxes and fees (not chump change by any stretch for a 10 year old car).
The day I brought it home, the car started hesitating and the gauges/wipers were going haywire. I got it into my garage and all electronics shut off! On investigation the negative terminal was completely disconnected. It had come off because the vehicle had an aftermarket ... Read More DealerRater - Aug 21, 2026
I needed to have a fast transaction and they didn’t fool around. They were all about getting me into the car I wanted and no games.